Delivery

We aim to keep stock of all products, however all of our pieces are individually handmade, so stock levels do fluctuate. We will ship your item 2-3 days after your order, and if we cannot we will let you know, at time of purchase.

After despatch : UK : 2-3 days. Europe: 6-8 days. Rest of world: 8-10days. *The above times are an estimate and may take a shorter or longer amount of time.

Returns

If you are in any way unhappy with your goods you may send them back for an exchange or a full refund. Goods must be returned within 14 days of dispatch. we ask that you return the goods unused. We request that you please enclose the invoice supplied with your delivery. please contact us before you do. Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. without this we cannot be responsible for any items that fail to reach us. 

Please use the original packaging to pack your items, along with your returns form, and send them all to Dust London, GF44, Grafton Art House, Grafton Road, Croydon, London, CR0 3RP. We strongly recommend using a tracked delivery service to cover you against loss or damage.