The Handmade Process
All of the Dust London objects are made by hand in our London studio. We work with organic materials which can produce slight variations in the surface finish of our objects. We celebrate the fact that each object we cast is unique and ask our online customers to bear this in mind when purchasing from photographs.
All of Dust London’s objects are made from organic materials so we have taken steps to protect them. We have applied certified sealing products to guard against surface marks. Each object has been coated with a penetrating sealer, which is absorbed into the pores, and an acrylic sealer, which gives a thin physical barrier on the surface.
We remind our customers that the sealing process can only go so far in preventing marks from appearing on the surface. We recommend removing liquids/dirt from the surface with a damp cloth as soon as they appear to ensure they are not absorbed into the objects.
We ask that you take care of the objects as we cannot provide refunds or replacements if marks appear.